FAQ

Frequently asked questions about Chromebook usage and Chromebook hardware.

MAP Testing - Correcting Screen Resolution
MAP Testing - Correcting Screen Resolution Before logging in, click the ‘Apps’ button next to the ‘Shut Down’ button at the bottom left of your Login ...
Fri, 4 Feb, 2022 at 9:45 AM
Resetting the Chrome Browser
Resetting the Chrome Browser Sometimes a user might set up a proxy setting in their browser, whether on accident or due to an extension they are using. Iss...
Fri, 4 Feb, 2022 at 6:11 AM
Taking a Screenshot | Screen Capture | Recording - Chromebook
Taking a Screenshot | Screen Capture | Recording - Chromebook Take a screenshot Press Shift + Ctrl + Show windows. In the menu at the b...
Mon, 21 Mar, 2022 at 2:30 PM
"Enabling Tote"
"Enabling Tote" – To keep handy, right-click and select ‘pin to shelf’ or drag it to your shelf until it shows as an icon. From the Files app, rig...
Fri, 4 Feb, 2022 at 12:36 PM
Acellus freezing
Resetting the Chrome Browser Sometimes a user might set up a proxy setting in their browser, whether on accident or due to an extension they are using. Iss...
Sun, 6 Feb, 2022 at 10:57 PM
Update Chromebook
Updating a Chromebook If possible, update your Chromebook to make sure you're running the current version of Chrome OS.   Click the bottom right co...
Fri, 4 Feb, 2022 at 6:03 AM
Chrome Connectivity Diagnostics
Run Chrome Connectivity Diagnostics Chrome Connectivity Diagnostics is a Google Chrome add-on (extension available to district) made for troubleshooting ne...
Fri, 4 Feb, 2022 at 6:04 AM
Kami | Launching Kami for the 1st Time
Launching Kami for the 1st time: At the bottom of your Chrome OS taskbar you should now see the Kami icon as shown below. Click the icon to open Kami. ...
Fri, 8 Apr, 2022 at 2:20 PM
Wi-Fi Connection - Disable Preferred Networks
Disable Preferred Networks. Having a preferred network can cause conflicts when you try to establish a new connection. In the Wi-Fi settings, select the ri...
Fri, 4 Feb, 2022 at 5:59 AM
Can't Connect to Wi-Fi
Can't Connect to Wi-Fi - Spinning   Option 1:   Disable preferred networks. Having a preferred network can cause conflicts when you try to establis...
Fri, 4 Feb, 2022 at 6:07 AM